Shipping & Delivery

Shipping & Delivery Policy (Vastivo Store)

Processing Time

Orders are processed within 1–3 business days (excluding weekends/holidays).

Estimated Shipping Time

Delivery times vary by location:

  • USA / Canada / UK / Europe: 7–15 business days

  • Other International: 10–25 business days

Delivery times are estimates and may be affected by customs, carrier delays, holidays, or peak seasons.

Shipping Costs

Shipping fees (if any) are shown at checkout before you pay.

Tracking

Once your order ships, you’ll receive a tracking number by email.
Tracking may take 24–72 hours to update after dispatch.

Address Accuracy

Please confirm your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer.

Customs & Duties

International orders may have customs/import fees. These are the customer’s responsibility.

Delays / Lost Packages

If your order is delayed beyond the estimated timeframe, contact us and we’ll help.

Damaged Items

If your item arrives damaged, email us within 48 hours of delivery with:

  • Order number

  • Clear photos of item + packaging

Contact

Email: info@vastivostore.com